We handle ALL claims fairly and pay them promptly if they are payable. Service standardsWe are always finding ways to make your claim process as effortless as possible. 3 Business DaysAcknowledge a claim notification. 7 Business DaysPay a claim 3 Business DaysAcknowledge a Compliant. 14 Business DaysRespond to Compliant Appeal. Encourage dis-satisfied claimant to refer matter to FIDReC whose decision is binding on us. Select the type of Claim Non-Motor Claims Read More Motor Claims Read More