We handle ALL claims fairly and pay them promptly if they are payable.

Service standards

We are always finding ways to make your claim process as effortless as possible.

3 Business Days

Acknowledge a claim notification.

7 Business Days

Pay a claim

3 Business Days

Acknowledge a Compliant.

14 Business Days

Respond to Compliant Appeal.

Encourage dis-satisfied claimant to refer matter to FIDReC whose decision is binding on us.

Select the type of Claim