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FAQ

The following are some of the frequently asked questions which will be useful to you. The list is not exhaustive. In case you have any other query or need any clarification, please feel free to call (65- 62222311) or e-mail us at enquiry@msfirstcapital.com.sg
It is necessary that the premiums are remitted on time as otherwise, you run the risk of cessation of policy cover.
Insurance premium can be paid in cash at our office. You may also pay premiums by cheque in favour of “MS First Capital Insurance Limited”.
No, there is no extra charge for payment by credit card.
No, at this point of time, we do not accept Road Tax Payments.
No, Policies issued by MS First Capital do not carry a free look period.
Please refer to the information given under “CAREER – AS AGENT” in this web Site.
Please refer to the information given under “CAREER– AS EMPLOYEE” in this web Site.
You can contact the concerned office mentioned under “CONTACT US” in this Web Site. If you are not sure, just call our office (65- 62222311) or e-mail us at enquiry@msfirstcapital.com
MS First Capital is very sensitive about customer complaints. Please feel free to report your complaints to Mr. Nathan, General Manager on (65) 68543915 or e-mail vaidyanathan@msfirstcapital.com.sg. Rest assured that prompt action will be initiated on your complaint.